01 · Using this website
Website information
We provide this website to help you explore safari experiences and contact our team. We aim to keep descriptions, images and other information useful and current, but details may change as availability and travel arrangements change. Please ask us to confirm information that matters to your plans.
02 · Enquiries and bookings
When a trip is confirmed
An enquiry or request for a quotation does not by itself confirm a booking. Before you commit, we will provide trip details for your review, including the itinerary, price, inclusions, payment arrangements and applicable cancellation terms. Your booking is governed by the written terms and confirmation provided for that trip.
03 · Traveller preparation
Documents and trip requirements
Travellers are responsible for checking that they have the documents and preparations required for their journey, including passports, visas, health guidance and any requirements communicated for their itinerary. Contact us before booking if you need help understanding what a proposed trip involves.
04 · Changes and questions
Talk with us
If you need to change a request or have a question about a confirmed trip, contact us as soon as possible and include your booking reference. Changes, cancellations, charges and refunds are handled under the terms provided for that booking.
Contact our team