01 · Information
Information you share with us
When you make an enquiry or plan a trip, we may use your name, contact details, booking and travel information, itinerary or location details, and payment or billing information. We may also request passport or other identification details when needed for travel arrangements. If you share preferences or accessibility needs, we use them to help plan your experience.
If you apply for work or provide services to us, we may handle relevant identity, contact, professional and payment information for that relationship.
02 · Use
How we use information
We use information to respond to enquiries, prepare itineraries and quotations, arrange bookings and travel services, communicate with you, provide customer support, and manage our business relationships. We use it for other purposes explained to you when we collect it or where applicable requirements allow.
04 · Your choices
Your information and preferences
You can contact us to ask about the personal information you have shared, request a correction, or discuss a request to limit or stop a particular use. We may need to verify your identity and consider our obligations before responding. You can also ask us not to send optional marketing messages.
05 · Contact
Get in touch
For privacy questions or requests, contact Toto Tembo Safaris Limited through our contact page or call +254 790 432 183.